PRIVACY POLICY

Our Commitment to Protecting Personal Information

MESCIUS inc. (“We” or “Our”) collects personal information from our customers, employees, and other related parties (collectively, “You”) in the process of operating our business systems. In addition to being material to our operations, we understand that for you, this information is an important asset which needs to be protected. We are committed to appropriately managing personal information and deepening the relationship of mutual trust between you and ourselves by implementing the following policies.

  1. We comply with laws, regulations, and other rules relating to the protection of personal information.
  2. We have established rules and guidelines covering the processing of personal information, and we strive to keep all of our employees informed of them. We also call on our business partners, etc. to handle personal information appropriately.
  3. We will inform you of the purposes for which personal information will be used before collecting it. Once we have collected personal information, we will use it only for purposes within the scope provided in our Privacy Policy.
  4. We will not disclose or provide your personal information to any third party without your consent, except when necessary to comply with applicable laws and regulations.
  5. We take steps to both prevent and rectify unauthorized access, loss, damage, manipulation, or leakage, etc. of personal information.
  6. We have created a compliance program which we continuously work to improve.

Established on March 1, 2005
Last updated on November 1, 2023

MESCIUS inc.
President Naoyuki Baba

Privacy Policy

At MESCIUS inc. (“We” or “Our”), we take great care in how we handle personal information, and the personal information which we process is managed and used based on this Privacy Policy. We believe that helping our customers, employees, and other related parties (collectively, “You”) to understand and cooperate with our Privacy Policy allows us to provide better services.

Scope of this Privacy Policy

This Privacy Policy applies to the personal information handled we collect both online and offline.

General Personal Information Processing Policies

We have published Our Commitment to Protecting Personal Information, and we comply with Japan’s Act on the Protection of Personal Information. We have also established Rules for the Protection of Personal Information, and we strive to keep you informed of our rules and policies as we implement them while working to both maintain and further improve our efforts to protect personal information.

Personal Information that We Collect

We may collect personal information from you, including your name, job title, company or organization name, information about your home or place of work (email address, telephone number, fax number, address), information about your employer or job description, credit card information, and more. You can determine how much personal information to provide to us, and you are not necessarily required to provide all of this information.

We also have measures for managing the security of the personal information that we collect indirectly which are equivalent to those for the personal information collected directly by us. However, please note that we are not responsible for any loss or damage suffered by any third party which is attributable to third parties in our collection of personal information.

How We Use Personal Information

We use personal information for the following purposes. We will not use your personal information beyond the scope necessary to achieve the purposes specified here without your permission.

Purposes of Use of Personal Information

Registration and authentication of products and services

Registering product purchase history, registering license grants, sending license keys
Using support services, using download services

Informing you about products and services

Informing you about new products and version updates
Direct mail (via post, courier, email, etc.)
Informing you about changes in the contents of products and services
Registration for events and seminars
Distributing email newsletters

Surveys relating to products and services

Requesting responses to questionnaires relating to products and services
Reference material for the development of products and services
Using your registration information and activity history (website browsing history, search history, product purchase history, service usage history, responses to advertising, etc.) to analyze the attributes, purchasing tendencies, interests, etc. of our customers, and to use the results to assist in creating marketing strategies and providing services
Preparing statistical information, statistical materials, and media using personal information

Management of employees

Employment management
Personnel management
Health management

Sharing Information with Third Parties

We do not disclose or provide the personal information that we handle to any third party without your consent, except when necessary to comply with applicable laws and regulations.

Sharing Information with Third-Party Service Providers

Within the scope necessary to achieve the purposes listed under “Purposes of Use of Personal Information,” we may outsource the performance of some operations involving the processing of personal information to third-party service providers.

If we outsource operations involving personal information, we first evaluate and select the third-party service providers based on separate standards that we set in advance, and then monitor them appropriately.

The personal information that we provide to these third-party service providers is kept to the minimum necessary, and we prohibit them from using it for other purposes than those for which it was provided.

Sharing Information with Third Parties in Other Countries

We may share personal information with third parties in other countries. While some of these other countries do not have systems for protecting personal information that are equivalent to the standards in Japan, unless otherwise allowed by law, we only share information that we have collected with parties who implement the measures that are required under Japan’s personal information protection laws.

Requests for Disclosure, etc.

If you want to request us to disclose records on the provision of personal information and personal data to third parties, notify you of the purposes for which personal information and data is used, or to correct, add to, delete, discontinue using, erase, or discontinue providing personal information and data to third parties, you can contact us with the form under “Contact” or using the contact information provided through each of our services, either directly or through your authorized agent. Please be aware that these requests must follow our required internal procedures. We may charge a fee to cover the cost of handling requests for disclosure and notification of purposes of use.

Information Security Control Measures

We make every effort to maintain the security of the personal information in our possession. We use a variety of security technologies and procedures to protect data from unauthorized access, misappropriation, and leaks. We also have safety measures in place to prevent data from being lost, misused, used without permission, publicized, modified, or destroyed, and we work to continually reevaluate and improve these systems. For more information about our security control measures, contact us using the form under “Contact.”

Our Websites

Use of Cookies

Some of the pages on the websites that we operate use “cookies” – a technology that allows for a more convenient experience when you visit the same website more than once. Please read our Cookie Policy for more information.

Links to Other Websites

Our websites may contain links to other websites operated by third-party enterprises or individuals, but this Privacy Policy applies only to the personal information we hold. We are not responsible for the protection of personal information on third-party websites that we may link to.

Privacy Policy Changes

We comply with applicable laws and regulations relating to the protection of personal information, and we are always working to review and improve our policies as is appropriate. Accordingly, we may make changes to our Privacy Policy from time to time. Whenever we make these changes, we will change the “Last Updated” date displayed on this page, and the new Privacy Policy will take effect immediately as of the date of the latest posted update.

Contact

If you have any comments or questions concerning this Privacy Policy or our processing of personal information, or if you would like to request disclosure, correction, discontinuation of use, notification of purposes of use, etc., please contact us using the following form.

Contact Us

Established on March 1, 2005
Last updated on November 1, 2023

Privacy Policy for EEA and UK Residents

Last updated on November 1, 2023

MESCIUS inc. (“We” or “Our”) acknowledges the importance of personal data and other information pertaining to the privacy of our customers, business partners, officers, employees, etc., website visitors and online users located in the European Economic Area (the “EEA”) and the UK (collectively, “Customers, Etc.”, “You” or “Your”), and processes your personal data pursuant to this “Privacy Policy for EEA and UK Residents” (this “Policy”).

Please note that this Policy only applies to our processing of personal data regarding the Customers, Etc. located in the EEA and the UK.

1. Types of Personal Data We Process

The types of personal data we process are as follows:

Customers’ Personal Data

We will process the personal data collected from customers including: name, organization, job title, address, email address, phone number, contact history, order history, information selection choices, and product usage information and other information necessary for customer management.

Business Partners’ Personal Data

We will process the personal data collected from business partners including: name, company name, address, department, job title, contact preferences, and other information necessary for management of business partners.

Personal Data of Officers, Employees, etc.

We will process the personal data collected from officers, employees, etc., including: name (including legal and preferred names), date of birth/age, gender, contact details (home address, home phone number, personal mobile phone number and personal email address), passport details, interview feedback, position within organization and working arrangement, employment history, travel and expenses information, and other information necessary for employment management.

Website Visitors and Online Users

We will process the personal data that is automatically collect when you visit our websites or use our online services including: internet protocol (IP) address, your login data; browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites or online services. To learn more about our use of cookies or similar technologies, please reference our cookie policy.

2. How is Your Personal Data Collected?

We will collect your personal data in the following ways:

1. Information that you provide to us: This includes information about you that is provided by you when filling in forms or when you are communicating with us, whether face-to-face, by phone, email or otherwise;

2. Information we collect or generate about you: This includes data from and about you through automated technologies or interactions. As you interact with our websites, we will automatically collect technical data about your equipment as well as your browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details; and

3. Information we obtain from other sources: This includes data provided to us by our affiliates and subsidiaries, third-party service providers, agencies or other publicly available sources where applicable.

Please note that any personal data that you are required to provide is indicated in the relevant forms that you complete. In cases where the provision of personal data is mandatory, we are not able to provide our products and/or services to you if the relevant information is not provided.

3. Purposes and Legal Bases for Processing

The purposes of processing personal data we assume and legal basis for the processing are as follows:

Customers’ Personal Data

We will process customers’ personal data for the following purposes and on the legal bases:

Purposes Legal bases
To communicate with customers about their account, product updates and information Necessary for our legitimate interests (to conduct our marketing activities)
To improve customers user experience Necessary for our legitimate interests (to conduct our business)
To perform services pertaining to sale, delivery, billing, payment, etc., of products or services Necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract
To prepare statistical information through aggregating information such as address, application history or use history of the relevant services, to improve products or services, as well as to develop and market new products and services Necessary for our legitimate interests (to develop and grow our business)
To respond to customers who make inquiries or comments in regard to products, advertisements or others Necessary for our legitimate interests (to conduct our business)

Business Partners’ Personal Data

We will process business partners’ personal data for the following purposes and on the legal bases:

Purposes Legal bases
To fulfill obligations and exercise rights pertaining to transactions Necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract
To make announcements regarding products, services or events Necessary for our legitimate interests (to conduct our marketing activities)
To send products, samples, documents or information Necessary for our legitimate interests (to conduct our business)
To prepare statistical information through aggregating information such as address, application history or use history of the relevant services, etc., to improve the products and services, as well as to develop and market new products and services Necessary for our legitimate interests (to develop and grow our business)
To respond to business partners who make inquiries or comments in regard to products, advertisements, or others Necessary for our legitimate interests (to conduct our business)

Personal Data of Officers, Employees, etc.

We will process the personal data of officers, employees, etc., for the following purposes and on the legal bases:

Purposes Legal bases
To perform screening for recruitment of and administrative procedures for the people who have applied for recruitment or internships Necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract

Necessary for our legitimate interests (to conduct our recruiting activities)
To perform labor and employment management of employees and other procedures required by ourselves for its business Necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract

Necessary for our legitimate interests (to conduct our recruiting activities)
To provide information and send items for distribution to the family members of employees Necessary for our legitimate interests (to operate labor and employment management)
To correspond with, provide information to and send items for distribution to retired employees Necessary for our legitimate interests (to operate labor and employment management)
To respond to officers, employees, etc., who make inquiries or comments Necessary for our legitimate interests (to conduct our business)

For more details regarding our legitimate interests, please contact us via the contact information provided below.

Please note that we do not make decisions that may affect you legally or in a similarly significant manner based solely on automated processing.

Website Visitors and Online Users

We will process the personal data of our website visitors or users of our online services for the following purposes and on the legal bases:

Purposes Legal bases
To allow us to deliver our websites to you and to provide specific services that you request from us Necessary for our legitimate interests (to conduct our business)
To collect information about how visitors use our websites which helps us with site analysis and improvements Necessary for our legitimate interests (to develop and grow our business)

Consent
To remember your choices or preferences, such as information on online forms or previous orders Necessary for our legitimate interests (to conduct our business)
To build a profile of your interests in order to show you relevant adverts on any other website Consent

4. Sharing of Personal Data with Third Parties

We will share your personal data with the following persons and entities in order to achieve the purposes of processing described in “3. Purposes and Legal Bases for Processing” above:

· Service providers, including IT infrastructure service providers, customer relationship management service providers, website hosting and security service providers and payment service providers; and

· Third parties that provide information collection modules to analyze your visits and other activities on our websites.

5. International Transfer

We may transfer your personal data to countries/territories outside the EEA/UK, where the third parties listed in “4. Sharing of Personal Data with Third Parties” above are located, including Japan and the US.

When we transfer personal data to countries that are not deemed by the EU and/or the UK to provide an adequate level of data protection, we will protect your personal data through appropriate safeguards based on: the European Commission’s Standard Contractual Clauses (EU SCC) for the EU, the International Data Transfer Agreement (IDTA) or the International Data Transfer Addendum to the EU SCC (Addendum) for the UK, etc.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA and/or the UK.

6. Retention Period

We will retain your personal data until the purpose of processing thereof has been achieved. When the purpose of processing has been achieved, we shall delete the relevant personal data without delay. However, we will retain your personal data beyond such period where we are required to do so by applicable laws and regulations.

7. Your Rights

You have the right to ask us: for a copy of your personal data, to correct or delete your personal data, to restrict (stop any active) processing of your personal data and to send you a copy of the personal data you have provided to us in a structured, machine readable format. Please note that these rights are subject to exceptions under the applicable laws.

You also have the right to object at any time to the processing of your personal data that is based on our legitimate interests, including “profiling” (analyzing or predicting behavior based on your information). When we process your personal data for direct marketing purposes, you have an absolute right to opt out of such processing.

Wherever we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Such withdrawal does not affect the lawfulness of any processing performed pursuant to the consent given prior to the withdrawal.

To exercise any of these rights, please contact us via the contact information provided below.

In addition, you also have the right to lodge a complaint with a supervisory authority in the member state of the EEA or the UK where you have a habitual residence or a place of work or where the alleged infringement of the applicable data protection laws took place.

8. Cookies and Similar Technologies

We will use “cookies”, which are a mechanism to collect, record and manage the information of users when they visit websites, in order to enhance your convenience on the websites operated by us. You are advised to understand in advance that, if your computer is set to block cookies, some of the various services provided may be unable to be used.

To learn more about our use of cookies or similar technologies, please check our cookie policy.

9. Contact

If you have any comments or questions concerning this Policy or our processing of personal information, etc., please contact us using the following form.

Contact Us

Privacy Policy for California Residents

Last updated on November 1, 2023

MESCIUS inc. (“We” or “Our”) acknowledges the importance of personal information and other information pertaining to the privacy of our customers, business partners, officers, employees, etc., website visitors and online users located in California, United States of America (collectively, “Customers, Etc.”, “You” or “Your”), and processes your personal information pursuant to this “Privacy Policy for California Residents” (this “Policy”).

Please note that this Policy only applies to our processing of personal information regarding the Customers, Etc. located in California, United States of America.

1. Categories and Sources of Personal Information We Collect

The categories and sources of personal information we have been collecting and using within the past twelve (12) months are as follows:

Customers’ Personal Information

We will process (i) the identifiers collected from customers including: name, organization, job title, address, email address, phone number and (ii) commercial information collected from customers and/or Technology Partners including: contact history, order history, information selection choices, and product usage information.

Business Partners’ Personal Information

We will process the identifiers collected from business partners including: name, company name, address, department, job title, contact preferences, and other information necessary for management of business partners.

Personal Information of Officers, Employees, etc.

We will process (i) the identifiers collected from officers, employees, etc. including: name (including legal and preferred names), date of birth/age, gender, contact details (home address, home phone number, personal mobile phone number and personal email address), passport details, and other information necessary for employment management and (ii) professional or employment-related information collected from officers, employees, etc. including: interview feedback, position within organization and working arrangement, employment history, travel and expenses information, and other information necessary for employment management.

Website Visitors and Online Users

We will process internet or other similar network activities collected automatically from your devices when you access our websites or online services, including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices that you use to access our websites or online services.

2. Purposes of Use of Personal Information

The purposes of use we assumed for each category of personal information are as follows:

Customers’ Personal Information

We will use customers’ personal information acquired from such customers, for the following purposes:

  1. Communicating with customers about their account, product updates and information;
  2. Improving customers user experience;
  3. Performing services pertaining to sale, delivery, billing, payment, etc., of products or services;
  4. Preparing statistical information through aggregating information such as address, application history or use history of the relevant services, to improve products or services, as well as to develop and market new products and services; and
  5. Responding to customers who make inquiries or comments regarding products, advertisements, or others.

Business Partners’ Personal Information

We will use business partners’ personal information acquired from such business partners, for the following purposes:

  1. Fulfilling obligations and exercising rights pertaining to transactions;
  2. Making announcements regarding products, services or events;
  3. Sending products, samples, documents, or information;
  4. Preparing statistical information through aggregating information such as address, application history or use history of the relevant services, etc., to improve the products and services, as well as to develop and market new products and services; and
  5. Responding to business partners who make inquiries or comments regarding products, advertisements, or others.

Personal Information of Officers, Employees, etc.

We will use the personal information of officers, employees, etc., acquired from such officers, employees, etc., for the following purposes:

  1. Performing screening for recruitment of and administrative procedures for the people who have applied for recruitment or internships;
  2. Performing labor and employment management of employees and other procedures required by us to conduct its business;
  3. Providing information and sending items for distribution to the family members of employees;
  4. Corresponding with, providing information to, and sending items for distribution to retired employees; and
  5. Responding to officers, employees, etc., who make inquiries or comments.

Website Visitors and Online Users

We will process personal information automatically collected when you visit our websites or use our online services for the following purposes:

  1. Allowing us to deliver our websites to you and to provide specific services that you request from us;
  2. Collecting information about how visitors use our websites which helps us with site analysis and improvements;
  3. Remembering your choices or preferences, such as information on online forms or previous orders; and
  4. Building a profile of your interests in order to show you relevant adverts on any other website.

3. Disclosure of Personal Information to Third Parties

We have disclosed personal information for business purposes within the past twelve (12) months to the following parties:

Categories of Personal Information Categories of Third Parties to Whom Personal Information is Disclosed Purposes for Disclosing the Personal Information
Identifiers of the Customer · Service Providers, including IT infrastructure service providers, customer relationship management service providers, website hosting and security service providers, and payment service providers; and

· Third parties that provide information collection modules to analyze your visits and other activities on our websites.		 1. Communicating with customers about their account, product updates and information;

2. Performing services pertaining to sale, delivery, billing, payment, etc., of products or services;

3. Responding to customers who make inquiries or comments with regard to products, advertisement, or others
Commercial Information of the Customer · Same as above Preparing statistical information by aggregating the information such as address, application history or use history of the relevant services, in order to improve products or services as well as to develop and market new products and services.

*We have not shared or sold personal information to third parties in the past twelve (12) months.

4. Selling or Sharing Personal Information of Persons Under 16 Years of Age

Our websites or service is not intended for use by children under the age of 13. If the personal information we collect is found to contain the information of children under the age of 13, we will immediately delete the personal information.

We do not have actual knowledge that we sell, share, have sold or have shared the personal information of any persons between 13 and 16 years of age; however, if we plan to do so in the future, the selling or sharing of personal information will not be done unless the consumers between 13 and 16 years of age have affirmatively authorized it.

5. Our Use and Disclosure of Sensitive Personal Information

Without your consent, we do not use or disclose your sensitive personal information for purposes other than those specified in Section 7027, subsection (m) of the CCPA Regulation.

6. Your Rights Under the CCPA

Under the CCPA, you have the following rights:

  1. The right to know about personal information collected, disclosed, or sold:
    You have the right to request that we disclose the following information to you regarding our collection and use of your personal information over the past 12 months:
    • Categories of personal information we collect about you;
    • Categories of sources of collection;
    • Business or commercial purposes for collecting or selling personal information;
    • Categories of third parties to which we share personal information;
    • Specific personal information we collect about you; and
    • Categories of personal information sold or disclosed by us and the category of recipients.
  2. The right to request deletion of personal information:

    You have the right to request that we delete any of your personal information that we have collected from you. Please note that such right is subject to certain exceptions under the CCPA. When we determine to maintain your personal information after your request, we will inform you of the exception applied to your case.

  3. The right to correct inaccurate personal information:

    You have the right to request that we correct inaccurate personal information that we maintain about you.

  4. The right to opt-out of the sale of personal information:

    We have not sold your personal information in the previous twelve (12) months, but, if we decide to do so in the future, we will inform you that your personal information will be sold and that you have the right to opt out of that sale.

  5. The right to opt-out of the sale of personal information:

    We do not use or disclose sensitive personal information for reasons other than those set forth in section 7027, subsection (m) of the CCPA Regulation, but, if we decide to do so in the future, you have the right to limit the use or disclosure of sensitive personal information by us.

  6. The right to non-discrimination for exercising your rights:

    We do not discriminate against you due to the exercise of any of your rights under the CCPA.

7. Procedures for Request to Exercise Your Rights

To exercise any of your rights, please contact us via the contact information provided below.

However, please note that, when we process your request, we will need information from you to confirm you are a California resident and to verify your identity.

If you decide to submit a request through an authorized agent, you are required to provide us with a power of attorney directly or via the agent.

When exercising the right to opt-out of sharing, please contact us using any of the following methods or through the link below. Once we receive such a request, it will be handled according to the related laws and regulations within a reasonable timeframe and manner.

8. Cookies and Similar Technologies

We will use “cookies”, which are a mechanism to collect, record, and manage the information of users when they visit websites, in order to enhance your convenience on the websites operated by us. You are advised to understand in advance that, if your computer is set to block cookies, some of the various services provided may be unable to be used.

To learn more about our use of cookies or similar technologies, please check our cookie policy.

9. Contact

If you have any comments or questions concerning this Policy or our processing of personal information, etc., please contact us using the following form.

Contact Us